Shipping policy

Shipping Policy 

Effective Date: August 9, 2026

At Auraviix, we strive to deliver your massage and relaxation products to you as quickly and efficiently as possible. We currently ship exclusively within the United States, and Free Shipping is available on all orders!

1. Order Processing Time

  • Once your payment is confirmed, our team begins processing your order.

  • Processing Time: In-stock items are typically shipped within 3-5 business days.

  • In rare cases of stock discrepancies, we will notify you promptly via email.

2. Shipping & Delivery (US Only)

We partner with reliable carriers to ensure your order arrives safely.

  • Shipping Destination: We ship exclusively within the United States.

  • Shipping Fee: Free Shipping is applied to all US orders.

  • Estimated Delivery Time: Once dispatched from our warehouse, standard transit time is approximately 3-15 business days.

3. Tracking Your Order

  • As soon as your package ships, we will send you the tracking information via email.

  • If you haven't received a tracking number within 5 business days, please check your spam folder first and then reach out to our support team.

4. Contact Us

We are here to help! If you have any questions regarding your shipment, please contact us at:

  • Email: support@auraviix.com