FAQ
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Do you offer free shipping?
Do you offer free shipping?
Yes! We offer free shipping on all orders across the United States. No minimum purchase is required.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard delivery within the United States generally takes 5-7 business days depending on your location.
Where do you ship?
Where do you ship?
We currently ship exclusively within the United States.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay through our 100% secure checkout system.
Can I modify or cancel my order?
Can I modify or cancel my order?
If you need to change or cancel your order, please contact us at support@auraviix.com within 12 hours of placing it. Once an order has been shipped, we can no longer modify it.
What is your return policy?
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can check our Refund Policy page for full details on eligibility and our 14-day return process.
How do I contact customer support?
How do I contact customer support?
You can reach our support team anytime via email at support@auraviix.com We are operated by VENIX USA LLC and are always here to help you with any questions.